Everybody loves them.
Stumbled across this the other day on coolhunter or swissmiss, or something anyway.
Def worth a mention.
This guys is the Cookie Master.
even sorting cookies for Issey Miyake this season. [Fucking Cool website for I.M. by the way]
So out walking with the team the other day we went to the Glebe Markets. Well. Haven’t they changed!, no longer just rip off second hand stalls, they are now upmarket second hand stalls, cool homemade designer gear and Mayan coffee to boot.
Now I had to mention the Mayan coffee because the service was probably the best I had had from any customer based service of any service sector. The guys were shabbily dress about 20-30 years old, working in the freezing cold. Their tools of trade to old school espresso machines, a bucket to tip some water from the nearby tap to fill the reservoirs on the machines, an old takeaway cup with holes in the bottom and chocolate powder should you want a capp’ then this would be the stand in shaker for Chocolate application.
I had to wait about 20mins just to be served. But I didn’t mind for some reason. You could tell these guys were trying everything to fix one of the machines that had broken down. They were giving a large order to another customer from the other working machine, and had a line up but were totally relaxed and polite and smiling. There was some cool Mayan music playing and it was ok that we were waiting. They had the most pleasent smiles and gave the air that you really wanted to drink their coffee, not in a pretentious way, but in the way that they really wanted you to taste it, like it was their little creation and they were proud of it, but in a warm sense, like on fantasy movies when one of the characters hands the other a glowing ball of light from their closed-cupped hands.
Had a look around, wanted to buy a lot of retro sneakers, drank some coffee, had some Churros, and walked to Broadway mall. Just relaxing.
The only thing i wished for is a bunch of cash to buy some of the cool clothes especially from King of nothing
Glebe is pretty cool, while there is light.
Banksy Styles, close but could be better.
I would actually really prefer to be looking at awesome salt and pepper shakers to be quite honest. My work ethic is evaporating in my current role. It is quite disconcerting.
Employer. I apologize. But I am so jaded I cannot change. you should have thought of that in January.
The Product of this sub optimal out come is you get a very cool link to some beautiful salt and pepper shakers.
thanks designMILK
NB to self: Buy some new salt and pepper shakers.
Just realized I’m always at mrs fields. I love that bitch and her cookies.
I am even the mayor on foursquare. Yet another thing I am addicted too with no actual life value. Judge me. Fuck off I don’t care. (said whilst wanting to finish post so i can return yo Gary busey on Twitter)
WTF
I love this place it has prob been around for ages but now we live so Much closer I will be spending a smokers budget on taro buns.
It reminds me so much of Anderson’s at Ueno station Tokyo that I want to move in. Ebi in pastry. Hot dog in pastry. Chocolate in pastry. Everything in pastry. I love it.
Some people who run businesses, forget that customer service is not at all about ‘everybody’. It is about and individual perceived service experience. Every person has their own view on events. People relying on the end result, which would be a financial trade for service or product, often forget that the way they talk to customers, whether it be a fake polite tone of voice and a few choice words of gratitude with a self-imposed NIDA respected empathetic gaze.
So this week my lovely wife had re: introduced me to Glenbrook, and its included business’. I was skeptical. The reason for my skepticism you ask?, well I did live their for quite some time, and for some reason I never felt excepted. Maybe it was the member of ex number one band ’1927′ selling me wine, and while suggesting it on the basis of pretentious every growing personal wine knowledge, giving you the details in an empty gaze, thinking ‘you young Dicks are never going to appreciate wine the way I do!!, I know everything about this wine, you’ll be vomiting this beautiful red full-bodied child of mine come 1am, how dare you ask me to recommend you my child for slaughter …..” blah blah etc, so maybe that’s why I have a distaste for Glenbrook? Perhaps then today’s events drag my opinion of it down into a sewage drain and violate it in a way that no amount of psychology appointments will help to repair.
My wife. She is very smart. She is very confident. She is the mother of two. In this aforementioned deli-come-cafe had managed to have a coffee and a dessert, and then developed a case of the crying baby. For what ever reason that may be. It was shortly thereafter that she was approached by the waitress, apparently ‘the most polite of all’ (as suggested by this person herself) that the table she was at was reserved and that could she leave. Now referring to the fact that my wife has a very quick wit, and is very smart, I am sure that she would not have mis interpreted this request. My wife was then…. Not asked if she would mind moving to another table and the customers waiting I am sure were not asked if they would mind occupying another table. She was asked to leave. Sh feels that it was directly related to the children been unhappy. She rarely is off the mark in social situations and borders on being very much in the same social interpretation skill level of. Simon Bakers character in the popular police investigation show.
My interpretation.
Being a supportive husband, and no longer wanting to tolerate superiority complex driven social interaction.
Being an extreme advocate of customer focused service.
Being a firm believer in perception is everything….
I was force to telephone ‘the most polite waitress of them all’.
Sorry to be a pain but when you run a business you need to remain customer focused. if the other customers had indeed reserved a table then perhaps you could have offered them another, perhaps you could have made it more clear that my wife could have utilized another table in the restaurant?, would that have been so hard.
perhaps you being the most ‘polite’ person in the restaurant “L”, is secret code your colleagues use to mean the ‘most passive aggressive 67.5er bitch they have to work with each shift.
moral to the story?
Boycott Deli-Glenbrook, visit the Bakehouse (see pictures below) next door, for some nice white chocolate tart, minus the most ‘polite ingredient of all’, - I like to call it - pretentious, child hating bitch.
you could never ever possibly have been a child, or have had children now could you “L”?
NB to Self: Fuck you “L”. Deli-Glenbrook can suck a bag of dicks.!!
Bakehouse on the Park, far more superior – best coffee ever.
